# 店匠后台

商户可直接在店匠后台查看所有订单的交易信息：

1. 订单状态及失败原因
2. 直接平台发起退款
3. 物流单号自动同步到AB商户后台

{% hint style="success" %} <mark style="color:green;">商户无需另外上传商品信息和物流信息到AB商户后台。</mark>
{% endhint %}

### 平台退款

![](https://4182117768-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcSYgMg71VCxeEVhWhVFp%2Fuploads%2FKYFtc3xDn8KZctOZw14Z%2Fimage.png?alt=media\&token=af0f63f9-5a51-4a4d-b5f5-917eb602f685)

![](https://4182117768-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcSYgMg71VCxeEVhWhVFp%2Fuploads%2FswyoDxt5T20EUaVZBVIR%2Fimage.png?alt=media\&token=86ecb162-03f0-4fe3-93f9-d2a185f4fd70)

![](https://4182117768-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcSYgMg71VCxeEVhWhVFp%2Fuploads%2F4T8fcqOYLgAu3onUubxX%2Fimage.png?alt=media\&token=636f3869-f39a-4e07-a185-7cbe07dd6179)

### 物流单号同步

![](https://4182117768-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcSYgMg71VCxeEVhWhVFp%2Fuploads%2FA0bil2hYrGV0t4PLPwOv%2Fimage.png?alt=media\&token=985fdbe6-b08e-4ed8-bcad-10b8fbf6bdc0)

![](https://4182117768-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcSYgMg71VCxeEVhWhVFp%2Fuploads%2FPbv8iVTWUsl4Qhu27hoj%2Fimage.png?alt=media\&token=478b0e48-6837-40ce-acb2-cfd02e18f9cb)